The Consumer Advisory Body of NCCCA plays a crucial role in enhancing governance and leadership, prioritising safety, quality, and positive consumer experiences. Amendments to the Aged Care Act 1997 demonstrate a commitment to strengthening governance for approved providers, introducing changes aimed at improving leadership, fostering a positive organizational culture, and ensuring transparency and accountability. The Consumer Advisory Body, through these measures, significantly contributes to creating a secure, high-quality, and consumer-focused aged care environment.

Brian Howe - Chairperson

Resident of NCCCA

Marie Davies

Resident of NCCCA

Alana Hardman

Registered Nurse - family connection with NCCCA's Community Services

Merrelynne Smith

Family connection with NCCCA's Residential Care Services

Louise Klerk

Quality & Risk Manager - NCCCA

William Crowley