NCCCA is a Registered Community Housing Provider, Registration Number R4779150310.

Our Community Housing consists of 9 units and provides seniors with a safe and connected community that offers hope for the future.

The administration office for our Community Housing is located at 2 Mount View Road, Cessnock and the opening hours are 9am to 5pm.


Feedback can either be given via the Feedback link at the top of this page or by downloading the Feedback Form.

The Registrar of Community Housing

The Registrar of Community Housing (RCH) goal is to ensure community housing that meets:

  • The housing needs of tenants
  • Government and investor requirements.

One of the registrar’s most important responsibilities is to investigate complaints people make against community housing providers.

A tenant may contact RCH for if they are unhappy with the outcome of a complaint made to NCCCA or are concerned about NCCCA’s compliance with community housing legislation.

Registrar of Community Housing
PO Box 2236
Burwood North NSW 2134

Phone: 1800 330 940
Fax: (02) 8741 2522

The Housing Appeals Committee

The Housing Appeals Committee (HAC) is an independent agency that deals with appeals from people unhappy about a decision of their community housing provider.

HAC is a free, informal and accessible service.

A tenant may contact HAC if they wish to appeal a decision made by their community housing provider.

Free call: 1800 629 794
Phone: (02) 8741 2555
Fax: (02) 8741 2566

Visit the HAC website for more information.